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0-9 10 Reasons Against Networking an InkJet Printer Networked printers need to support a high level of printing volume, usually measured in pages per minute.  InkJet printers are not mechanically designed to achieve printing ecomony with respect to speed and print queue jobs will back up resulting in higher ...	A AccessingFilesRemotely Access your files from offcampus. Your eGCC home directory and all shared folders are accessible from offcampus. There are three ways to access your files. To access your home directory or your shared directory, point your client ... AddressBook Configuring eGCC directory lookup To configure the address book of your email client to look up email addresses in the eGCC directory, use the following settings. Name {{eGCC}} Hostname {{gccaz.edu}} Base DN {{ou= ,dc=gccaz,dc=edu ... An exercise in effective communication Thanks to Jim Hamilton, responding to the parent document Communication is....? his exercise below was too good not include. \rlb The most difficult aspect of effective communication is understanding what information needs to be communicated by who and to whom (and when).  Those of us ... Arcserve Compatibility Matrix BrightStor ARCserve Backup r11.5 for Windows Compatibility Matrix Last Updated: June 21, 2006 {}NOTE{}{}: In this matrix, x64 indicates Advanced Micro Devices AMD64 and Intel EM64T 64bit processors. IA64 indicates Intel Architecture64 Itanium and Itanium ...
B BbWorld Blackboard World Conference Boston 2007 Old Presentation Lisa and her colleagues previous presentation about the Alliance is attached. Our Timeline is a child of this page To do list  Randy and Michelle will work on incorporating some of the major points into a PowerPoint Lisa ... Blackboard area houses documentation regarding the Blackboard Content Management System	C Center for Learning Lab Image my first document for the Wiki, and I have done some previous documentation, so the mass of this is copy and paste. The CL images were built as below, step by step.  However, with the latest changes to the network, there are applications that will NOT work with the Softgrid environment ... ComMtg020206 GCIS COMMUNICATIONS TEAM MEETING February 2, 2006 The group discussed particular types of communication that needed to be improved. It was agreed that each mode of communication is composed of a) sending a message and b) receiving a message; and that both components should be addressed from a quality ... ComMtg021706 GCIS COMMUNICATIONS TEAM MEETING February 17, 2006 The Communication Team's goal is to improve communication: Within the IT Departments Between the 4 technology departments With our users (Faculty, Staff and Students ComMtg030906 GCIS COMMUNICATIONS TEAM MEETING  March 9, 2006 We recommend that a documented process be created for communicating disruptions of?expected service to users of all levels. There are many possibilities for this communication and we will pursue pinning down viable options to present ... ComMtg032306 GCIS COMMUNICATIONS TEAM MEETING March 23, 2006 The four Directors have requested that all OIT/IC/IC/TED employees start using our current Helpdesk ticket system. Meaningful reports will be generated from the data collected ... ComMtg042006 GCIS COMMUNICATIONS TEAM MEETING  April 20, 2006 One of the charges of the Communications group is to develop a system for harvesting, storing, editing and creating documentation. This includes information we write for our own use, internal use, and customer use. Here ... ComMtg052506 GCIS COMMUNICATIONS TEAM MEETING May 25, 2006 Amber had a detailed handout for us to update on the Network Redesign project, thank you Amber. External # Newsletters (online, print, email) will be sent every 2 weeks, the first one ... ComMtg090506 GCIS COMMUNICATIONS TEAM MEETING Tuesday, September 5, 2006 3:00pm Amber, Rich, KC, Crystie, Roger S. met in the HT1115 Conference Room. {}ITEMS DISCUSSED{} Reviewed the issues re: workorder followup and the main GCC Help web ... Communication is....? light of so much talk about communication and the vital role it plays in customer service\ rbontrager:Good customer service is...? Good customer service is...? and in running any institution, perhaps it will be useful or at least entertaing to discuss what it means to communicate.  ... Creating Archive Mail Creating Archive Mail{}   1.  Determine if the user wants to back up to CD or Glory (I usually tell them that glory is     periodically backed up.) 2.  If they are staying on the local machine ... ctc091906 College Technology Committee Tuesday, September 19, 2006 2:30 P.M. HTC1124 Teleconference Room Meeting Agenda I. Welcome & Introductions II. Announcements & Reports  III. Current Topics Technology Assessment Taskforce GCC Website Flowchart ... CTCMinutes
D	E Ebrary Installation Begin by navigating to the GCC Library homepage in Internet Explorer: http://www.gc.maricopa.edu/lmc.  Select books and media and then select Ebrary, followed by selecting Glendale Community College from the list. On the Ebrary page you will see a getting ... eGCC Guide NOTE: Current eGCC account information can be viewed here: http://web.gccaz.edu/studenthelpdesk/palette.html . eGCC Tutorials can be viewed here:  http://www.gc.maricopa.edu/ic/gcchelp/tutorials/eGCC/index.html  http://www.gc.maricopa.edu/ic/gcchelp ... eGCC Guide for Employees who use Computer Labs eGCC" is the working title we are using to differentiate resources available on the new "gccaz" domain from those available on the current "emp" domain (glory accounts) or previously available on the "acad" domain (gecko accounts). Q: How will the new environment be different ... eGCC Guide for Employees with Office Computers Introduction. What is "eGCC"? "eGCC" is the working title we are using to differentiate resources available on the new "gccaz" domain from those available on the current "emp" domain (glory accounts) or previously available on the "acad" domain (gecko" accounts). This information applies ... eGCC Guide for Students Welcome to the new eGCC computing environment\!  This information applies to students using computer labs and computer lab classrooms on campus or accessing eGCC resources from off campus.  For students the terms "eGCC" and Instructional Palette mean the same ... eGCC Roaming Profile Corruption Signs that this has happened 1.  Light blue wallpaper on login. 2.  Plain gray instead of green Start Button. 3.  Application settings are gone.          ... eGCCstatus Welcome back to GCC for the Fall 2006 semester While you've been gone we've been quite busy with the Network Redesign Project eGCC Guide. We are all very excited about the changes that we've made this summer Fall 2006 ... Enabling IIS Intrusion Detection page may also be vieweed at the following url: http://articles.techrepublic.com.com/510210095606383.html Enable intrusion detection on IIS with these quick tips March 9, 2005 Takeaway: Mike Mullins discusses the most common attacks to IIS servers and how to protect your ...
F Fall 2006 Faculty Message nbsp;Information for Faculty to start Fall Semester, 2006 What hasn't changed for the start of the semester.             Employee/ Workstation Glory username and password    ... FAQs Regarding eGCC - Fall Network Upgrade nbsp;Audience for this page Helpdesk employees and others who are involved in employee and student support. The general information has been disseminated through the GCC Help page listed below. As you know there are a plethora of wiki pages regarding all of this stuff ... File Recovery student accidentally deletes a file, here is the procedure for recovering it. # Navigate to the folder in which the file was stored (for example: My Documents). # While inside the folder, select {{File, Properties}} from the menu bar. # Select the {{Previous Versions}} tab. The top of the list ... File Restore Requests Done Correctly From an email Oliver Baddeley sent to the Glogg list which I suggested he turn into a wiki page but has not yet.  He can come back and fine tune this. To avoid excessive guesswork when restoring files ... Filemaker Pro Database Conversion Database Owner Archived Converted Tested Complete WO Notes GC Course Schedule \\ Unknown    AGEC    GCC Course Schedule \\ IE Request Database CRS \\ Copy Created and setup on FMP8. CRS is testing ... FileMaker Server 8 Administration FileMaker Server 8 The FileMaker 8 databases are housed on a Windows 2003 server running FileMaker Server 8. Users in the local fsmadmin group are able to administer the FileMaker services and environment. The FileMaker Server is basically two services: (1) FileMaker ... Fitness-Tutor Trac -- 4dserver GC4D server runs several instances of its software to provide attendance tracking for the Fitness Center, Nursing, and Center for Learning. Tutortrac, Fitnesstrac Client stations access the software via a web page to the server IP http://140.198.44.75/ .  The Port ... FormWiz FormWiz is a utility for creating the code necessary to post an online form using the existing GCWeb server script at http://www.gc.maricopa.edu/index/mailform.cfm ... One can follow directions such as those provided at http://www.gc.maricopa.edu/webdev/digest/faq7.htm to get such a form ... Furniture and Technology request space UPS backup for workstations # Large display monitors to show overall network health # Large whiteboard for meeting area # Cleaning tools for computers and desks (dust, air spray....) # Monitor privacy filters (i.e. http://www.ergoindemand.com/glarefilters.htm) # A Bookcase area ...	G GCC Printer page is for archive purposes.  Please see{} http://techtools.gccaz.edu/pq/index.php {}for up to date details.   This link does not work\!\!\! \rlb If you have any questions, contact Patrick Lovings. Location IP Address Description Model ... GCCAZ Group Resources managed by New Genesis Based on entries made in the rbaiplprm.dat file, Genesis provisions these groupbased GCCAZ resources: Course Folders ## Genesis creates (if necessary) and manages membership of an appropriately named group in DomainGroups (underlined portion of rbaiplprm.dat entry) ## Genesis creates a folder (see ... GCIS Communication Team area is for the Communication Team to collaboratively edit newsletters, web content and other documentation to be disseminated to employees and students GCIS Communication Team Meetings GCIS Communication Team Meetings Team Members: Michelle Shivnani Lead Amber Medrano Backup Jim Daugherty KC Hundere Rich Lang Roger Siggs Crystie Lopez Communication Team Purpose: The purpose of the GCIS Communications Team is to improve ... GCIS Update 02Jun06 - complete Before you hit delete, please know...    THE UPCOMING CHANGES IN GCC COMPUTING WILL EFFECT EVERYONE WHO USES A COMPUTER ON OR OFF CAMPUS TO ACCESS OUR SYSTEMS it is in your best interest to understand the upcoming changes prior to Fall ... GCIS Update 28Jul06 - in progress Before you hit delete, please know...    THE UPCOMING CHANGES IN GCC COMPUTING WILL EFFECT EVERYONE WHO USES A COMPUTER ON OR OFF CAMPUS TO ACCESS OUR SYSTEMS it is in your best interest to understand the upcoming changes prior to Fall ... Geology 103 - Topography Maps CD allow the Topography maps CD to run we need two dll files added to the %systemroot% directory. The two file that need to be added are: xobglu16.dll xobglu32.dll Glendale North Building Names Building Name Description A Agua Sal Classrooms will be A101 through 119 Existing Admin Office will be remodeled and called College Safety/Faculty Resource Center B Beshbito Library and Computer Commons C Chinle Student Services Building D ... Good customer service is...? During a tech support meeting we brainstormed of trite and true sayings around customer service.  Trite, pithy, stereotypical, worn out, overused and yet true.  We had a good time brainstorming, laughing, poking fun ...
H Hardware Burnin Imaging hardware a modified version of the current reimaging system was set up on a closed network, not connected to the GCC network. The set up is one computer serving images and TFTP / DHCP services connected to a switch. As they set up workstations, they connect these stations to the switch ... HiddenWebDAVFiles issue has helpdesk ticket 537906 https://helpdesk.riosalado.edu/admin/NewCalls/view.asp?id=537906. Note that the original reported problem is in copying Visual Basic project directories via the Windows XP WebDAV client WindowsXPWebDAV. Apparently, the .suo file ... Home CLICK HERE FOR THE LATEST eGCC INFORMATION eGCCstatus #Project Definition #Project Vision Project Definition During Spring, 2006 we will evaluate all physical and virtual aspects of GCC's network. Based on that evaluation, new hardware, software and procedures will be implemented ... How to Clear Print Queues on Windows 2003R2 Open a remote desktop session to gutenberg.gccaz.edu.  You will need elevated privileges to perform steps 47.  Please contact one of the Windows system administrators for appropriate clearance. # Open the "Printers and Faxes" icon in the control panel and select the desired ... How to delete Softgride Icons cache Users: members of the "File System Operators" group can delete icones on nas volumes. {}Note:  {}Mistakes in the syntax may result to a total deletion of all the data on the target volume\! You must be part ... HVAC you have any questions, contact Patrick Lovings. Main settings North Settings Network 10.9.32.0 10.9.32.128 Subnet mask 255.255.255.128 255.255.255.128 Broadcast 10.9.32.127 10.9.32.255 \ IP Item Description Node Address 10.9.32.1 Network 10.9.32.3 NC3 ...	I Imaging Status Purpose To keep record of what locations on campus have Palette workstations, and which of those locations have had its stations imaged with the new Softgrid Client. Current Version The most recent version of the eGCC Workstation Image is version 2.042 ... Innovation Center Projects Innovation Center Open HouseAugust 17, 2006 Objective: Demonstrate technologies/projects the Innovation Center is developing to enhance teaching and learning. Each project should be presented from the perspective of how it can be used to enhance teachng and learning. Each ... Innovation Center Open House 2006 Projects.displays SMART Board \\ Crystie Location: Where GeoWallunit currently is. Title: "Tactile Teaching Utilizing SMART Boards to Enhance Material Delivery" Handouts: Not quite sure what will be on my handout yet. Will know soon. Description: Crystie will demonstrate how ... Innovation Quotations--2006 From Roger: "The intuitive mind is a sacred gift and the rational mind is a faithful servant. We have created a society that honours the servant and has forgotten the gift."\ Albert Einstein From Jim "Innovation distinguishes between a leader and a follower."  Steve ... Installing Flash Player Certain new tools available on campus and all over the internet require the latest version of the Adobe Macromedia Flash Player.  To obtain and install Flash Player is a quick and relatively painless procedure.  One does need to be a local administrator ... Installing SQL Server Retail to Replace Expired Trial Version nbsp;01/22/2007{} As from 12/17/2006 the trial version of SQL Server 2005 expired (somebody had an issue with maths) we need to switch from the trial to the retail version. Here is a procedure out of my mind following the similar incident ... Internal Upgrade Flowchart internal upgrade flowchart.jpg
J	K Key Wizard Guide CampusKeys Key Wizard Setup Key Wizard is a user friendly key management program used as a database for controlling key holders, access schedules, hardware locations, master key systems, and maintenance service. Key Wizard is a easy to navigable program ... Kronos Installations Serial # Tag # ID # Location Date Installed Contact Phone Ip Address Mac Address Jack Port Comments R000038534 769830 83937 Fitness Ctr 01/04/2000 Percifull, C 53780 140.198.039.037 00405800563C 13 F0/7 R000038542 769831 ...
L liberi Name Liberi DNS name liberi.gccaz.edu CNAME alias IP address Service Former SQL Server for SoftGridreplaced by Liberi2\\ Service Former  SQL Server for SoftGrid Administrator Roger Bontrager, Cyril Azoulay, Josh Krek\\ Location GCC OS ...	M Macintosh Imaging far the most important websites for enabling remote imaging services for OS X are: http://www.bombich.com edited by Mike Bombich Apple systems engineer for academic deployment and http://macenterprise.org/webcasts/20050816download.mov which is a webcast describing small, medium, and large deployments ... MacOSXWebDAV How to use on Mac OS X To use on Mac OS X, you need at least Mac OS X Tiger (10.4). To access the shared space, you will additionally need to disable network stores http://docs.info.apple.com/article.html?artnum ...
N NetworkOperationsCenterRemodelProjectPlan High Tech Center I HT1118 Network Operations Center (NOC) Remodel Project Plan Scope: This Remodel Project Plan will list the current developments and maintain future design decisions related to the reclamation of these spaces. Wish list items may ... New printer install instructions install a printer, the following procedure should be used: 1. Obtain: Printer location Printer Model # IP Address Subnet Mask Default Gateway The naming scheme is as follows L151LJ4100 If the printer has a special function or location append to the end of the naming ...	O ODOC Data Migration 8:00pm each evening, a migration task runs on GCCODOC to move data from the hard drive to optical media. In order to modify or run this task manually, launch the ODOC Server Manager (from the desktop icon) and log in using the "Administrator ... ODOC Diagnostic Procedures number of problems that may occur with the ODOC system. The first step is to determine if they are related to the scanner operator having problems or if they are related to the users trying to retrieve or print transcripts (or both). USER ACCESS: The users connect to the ODOC web service with http://gccodoc.gc.maricopa.edu ... ODOC Imaging Process and Work Flow ODOC Imaging Process Overview: The ODOC system allows the users to view transcripts online without having to retrieve the hardcopy from the vault.  Documents are scanned into the system and stored as TIFF images on MagnetoOptical (MO) WORM media housed in an ... ODOC Maintenance week of 7/9/2007 to 7/13/2007, the following steps should be performed daily. Depending on the progress of the nightly migration task, this will probably only need to be done on a weekly basis after that. (1) Log into ODOC using the Administrator account. (2) When icons appear ... ODOC system ODOC Workstations ODOC usage relies on scanner station to input and catalog documents and the web client station for additional verification and or look up. The ODOC scanner workstation is a windows 95 OS running the ODOC client software.  Exact modules to be determined. Attempts ... OIT Process Template Directions OIT Process Template Directions The Process Template is the standard format for writing any department process, and/or related procedure. A copy of the Approval Form must be included as the official change management method. Additionally, the OIT Communications Coordinator will retain an updated ... OSD Documentation 1.1        SoftGrid Streaming Process The sequences of events that occur when a user runs an application via the SoftGrid® client are as follows: \         ... Outlook 2007 setup Outlook 2007 setup The steps to setup Microsoft Outlook as your email client are the same for an individual or a service account. The server settings are similar to Thunderbird. Set Up Your Profile: # Open Microsoft Outlook. # At the Outlook 2007 Startup Wizard ...
P Palm Pilot Setup Palm Pilot Setup Install the Palm Desktop file "PalmDesktop41SP03ENG" located in: S:\Oracle Calendar\Current Client\PalmDesktop Install the Oracle Sync "calsyncpalmwin9041" file located in: S:\Oracle Calendar\Newest client (untested)\calsyncpalmwin9041 'User' came from Prefs ... PowerEdge type of Server hardware from Dell ProjectPlan Project Technical Tasks, Activities, Implementation Timelines, and Deployment #Network #Active Directory #SAN / NAS Storage #SAN / NAS BackUp / DR #ESX Server System #SAN / NAS / ESX Migration Plan #Change Control #Workstation #College Data ... Provisioned Applications Please see the attached document for a guide to provisioned applications that have already been sequenced Provisioning Applications that have already been sequenced. Prerequisites: Content be on both of the content servers 10.1.50.23 and 10.1.50.24, in a identical directory structure. # Using the Active Directory ... Public	Q Quoteable Quotes misc. collection of quotes that may or may not be relevent "Most things have more than a single purpose, which obviously complicates how they must be designed and how they therefor can fail. the more complicated the design problem, naturally the more difficult ...
R Rejected Security Strategies Surround the computer room with rattlesnakes and vipers \Or simply dig a moat and import the Loch Ness Monster to keep data secure.  Set up a firewall. There's gotta be firewood around somewhere Equip all laptops with explosives that detonate if users don't ... Repair Process Flowchart Repair Process.jpg	S Securing IIS 6.0 WORK IN PROGRESS Securing IIS 6.0 December 18, 2003 Takeaway: IIS 6.0 introduces a whole new set of challenges to a network administrator, not the least of which is security. Here are some of the things you can do to increase IIS security ... Sequenced Applications Sequenced Applications Document article has been set very far away from the burners, as there is an updated list being hosted here: http://web.gccaz.edu/rbwither/SoftgridApplicationsList/SoftgridApplicationsList.html Sequencing Best Practices Notice: {}General Disclaimer{} This is a copy of a document created by Softricity, Inc specifically to provide assistance in sequencing applications using the DocumentationSpace:SoftGrid system. It was developed for DocumentationSpace:SoftGrid Sequencer v3.1. While it is technically out of date, the material is still relevant and for the most ... SGApps- SoftGrid Application Servers 4 servers hosting the SoftGrid Application Management System: Each SoftGrid server at the main site will need to support 2,100 concurrent application streaming sessions. The physical memory required for each SoftGrid server located at the Main campus site is 7 ... SoftGrid Softgrid is an application delivery and provisioning product created by Softricity, Inc. With it, we have the ability to solve the following problems: # Eliminate or significantly compress the required testing and development cycle for new images (this includes regression testing, application conflict management ... SoftGrid Applications for Fall06 an old document and should be considered historical reference.  For any up to date information of SoftGrid Applications on the eGCC system look to newer documentation.  Link to to be placed here soon. \roger bontrager   If you are a Subject Matter Expert  ... SoftGrid Error Code Analysis Document scanned from SG document attached.!sgerrcode.jpg SoftGrid Integration to Active Directory adesign:SoftGrid has the following requirements for integration into the new GCCAZ.edu domain: ? Active Directory forest and domain functional level will be set to Windows 2003 Native mode. ? The adesign:SoftGrid system will be configured to use the Domain Users group as the adesign:SoftGrid ... SoftGrid Server Naming Convention SoftGrid Server I\ Marozzo (Achille) was a Bolognese fencing master teaching in the Dardi tradition. His text Opera Nova dell'arte delle armi, roughly equivalent to The New Art of Arms was published in 1536. It went through a large number of successive ... SoftGrid2 Softgrid is an application delivery and provisioning product created by Softricity, Inc. With it, we have the ability to solve the following problems: Eliminate or significantly compress the required testing and development cycle for new images (this includes regression testing, application conflict management ... SoftgridHome home page for the tmp:SoftGrid Information space. Here's the rest of it    SoftGridIconCache icon cache has two icon cache folders. Paul Freitas, Softricity Technical Support advises: One location contains icons for the file extensions e.g., {{C:\Documents and Settings\username\Application Data\S Client\Icon Cache}} One ... SpaceIndex SQL Server Installation Documentation SQL Enterprise Server 2005 is used to create and maintain the database instance needed by the SoftGrid system to track and collate usage, license and application statistics for the entire Campus. This database is important for a number of reasons\ without it, the SoftGrid Clients will default to disconnected mode ... Streaming Calculation Concurrent Stream Requirements Defined In order to properly calculate the load being placed an individual SoftGrid Server you must calculate the number of SoftGrid Enabled Applications that will be simultaneously streamed from the SoftGrid Server to the Client population. In an Ad ... Student Access to Dropboxes General Information about Dropboxes Dropboxes are special purpose folders that are designed to allow students to securely submit assignments to their instructor(s). Similar to a payment dropbox, once an assignment has been submitted to an eGCC dropbox it can no longer be viewed ...
T Testing Services Lab Image Testing Services Lab is located in TDS112. The name of the current version of the image is TDSXPAMD3.GHO, and is 1.42gb in size.  This should be on Ghidora already, under the Images/CFL/TDS folder. It is made up of a base Windows XP image, with all the service packs ... Thunderbird email default printer settings Setting default printer in Thunderbird  1.  From the Print Menu / Dialog box, select the desired printer. 2.  From the Tools dropdown menu, select Options. 3.  Select the Advanced Tab. 4.  ... Timeline Bb Content System Timeline Summer 2004 o       Purchased content system Fall 2004 o       Training by Blackboard January 2005 o  ... ToolbookRuntime Toolbook Runtime was sequenced using the following steps: # Start MONITORING. # Unzip {{TBRUN.ZIP}} into {{Q:\}} You'll have to assemble TBRUN.ZIP from its pieces since the wiki has an upper limit on attachment sizes: {{COPY TBRUN.ZIP.part01TBRUN.ZIP.part02 TBRUN.ZIP}} # Configure ...	U Useful or Pertinent WEB SITES WEB SITES  1.  Details on building, room number and maps http://nsdb.gc.maricopa.edu/facilities/ 2.  Network Maintenance \IP look up http://nsdb.gc.maricopa.edu/network/index.php 3.  List ...
V Vista Activation, Centrally managed Volume License keys using a KMS server Repurposed from the Ohio State University OIT Department http://8help.osu.edu/3239.html Vista Activation There are a number of changes between the licensing procedures used with Windows XP and Windows Vista. Windows XP volumelicensed distributions (such as the one that we have here ... VMWARE GSX to ESX Migrating VMware Workstation and VMware GSX Server Virtual Machines You can modify virtual machines created with VMware Workstation 2.0 or higher or VMware GSX Server to run on VMware ESX Server. The virtual machine you want to migrate ...	W WebPublishing How to publish web pages from your eGCC account. Introduction The {{web.gccaz.edu}} server is available for GCC instructors, departments, and clubs to publish web sites to the public. Users may also publish personal web sites on this server. Publishing a personal ... WebScribe WebScribe is a formbased content manager for template based web sites on GCWeb. Its strengths include allowing many pages of prepared content to be organized very quickly into a navigable web site including standard template features. It automates certain features ... Windows Vista KMS Server Setup KMS (Key Management Service) is the activation server for volume license Windows Vista product, a new feature for Volume Activation 2.0 Vista Activation, Centrally managed Volume License keys using a KMS server (VA2.0) that allows business entities ... WindowsXPWebDAV Windows XP How to configure access to your eGCC files. # Open My Network Places from the desktop. # Select Add a network place from the task list. The Add Network Place Wizard window appears. # Click Next to begin ... WUP Request Flow Chart wup request flow chart.jpg
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Z ZeroTouch tmp:docs:docs:ZeroTouch is a companion product to SFT:DocumentationSpace:docs:docs:SoftGrid2, with a number of components. One is automated IT. It offloads the tasks of provisioning, updating and reporting on applications. It allows IT to offload those requests to business units and/or end users, so ...	!@#$