eGCC Guide for Employees who use Computer Labs - DocumentationSpace - Confluence--GCC Wiki Implementation

"eGCC" is the working title we are using to differentiate resources available on the new "gccaz" domain from those available on the current "emp" domain (glory accounts) or previously available on the "acad" domain (gecko accounts).

Q: How will the new environment be different from the "old environment?"
A: From on campus:

You will not see the "Novell" logo when you login to a computer on campus,
Your eGCC (Palette) username and password are the same as you are used to. Please note that your MEMO account (for email) and your Enterprise ID (for Blackboard and the New Student System) remain as different usernames and passwords; they are not related to the eGCC (Palette) username and password.
You should notice improved performance.
There is one streamlined area to store files on the network, either shared space or personal space (no having to memorize server names or different passwords).

A: From off campus:

It's easier to access network files.
Although it is invisible... your files and all of GCC's data is much more secure and therefore less vulnerable to hackers.

H: Drive - Network Space for storing your files

All students and employees have H: Drive personal space on the network. These files can be seen only by you and they cannot be shared. To access these files follow the directions below.

From On Campus on a palette workstation:

Select "My Computer" from your desktop or the Start menu.
Under Network Drives you will see [H:] This is where your H Drive files are located. Only you have access to these files; they are not shared.

From Off Campus:

For [WindowsXP]

Left-click on the Start menu and open "Help and Support."*In the Search box near the top left of the window select "Add a Network Place" and click enter." In the Search Results click on "Make a Shortcut to a Network Place." In the right window that results, under Item 1, click on the "My Network Places" link. In the left sidebar under "Network Tasks," click once on"Add a Network Place."* Any other way you can reach the "Add a Network Place Wizard" will work, too.
In the "Welcome to the Add a Network Place Wizard" window that opens, select "next."
In the Where do you want to create this network place window, please click on "Choose another network location. Specify the address of a Web site, network location or FTP site". Then, click "next."
Now, you will be asked, "What is the address of this network place?" This is a little tricky, so we'll explain it here: The first part of the address is: https://files.gccaz.edu/home/
- The last 3 directories will be related to your Palette (eGCC) username. The first will be the first letter of the username, the second will be the second letter of the username, and the third will be the complete username.
- For example, Patrick's username is plovings, so he would add "/p/l/plovings" after "home" to get https://files.gccaz.edu/home/p/l/plovings; That is what he would enter in the "Internet or Network address:" box. [] Change the "/p/l/plovings" to reflect your own /u/s/username). Now, click "next."
You should see a login screen. Login with your Palette (eGCC) username and password.
Rename the shortcut if you wish. Then click "next."
Select "Finish."
In the Explorer window you should now see "your username" on files.gccaz.edu as a shortcut under "My Network Places."
You can create folders and copy and paste documents into them.

For [MacIntosh]

To use [WebDAV] on Mac OS X, you need at least Mac OS X Tiger (10.4). To access the shared space, you will additionally need to disable network stores.
- To disable network stores, paste the following command into a Terminal window:
  defaults write com.apple.desktopservices [DSDontWriteNetworkStores] true
  Terminal can be launched from Applications > Utilities > Terminal.
  This step need only be done once.
From the Finder, select "Connect to Server" from the Go menu.
The first part of the address is: https://files.gccaz.edu/home/
- The last 3 directories will be related to your Palette (eGCC) username. The first will be the first letter of the username, the second will be the second letter of the username, and the third will be the complete username.
- For example, Patrick's username is plovings, so he would add "/p/l/plovings".
- On the screen you should see "Connect to Serverm" enter the server address in this box:
  https://files.gccaz.edu/home/p/l/plovings (Change the "/p/l/plovings" to reflect your own /u/s/username)) then select "Connect."
In the resulting box titled "[WebDAV] File System Authorization" enter your eGCC (Palette) username and password then select "Ok."
A window will be opened displaying the files in your home directory.

S: Drive - Network Space for Sharing Files with students or other employees

Shared network space can be requested by eGCC users by sending email to palette-request@student.gc.maricopa.eduWe are working on an online tool to automate this process and are hoping to have it in place for the start of Fall semester.

From On Campus:

Select "My Computer" from your desktop or the Start menu.
Under Network Drivesyou will see *[S:]*This is where your S: Drive files are located. This is where you want to put files you would like to share with other employees or your students.

From Off Campus or on an Office Workstation still on "Glory":

For [WindowsXP]

Following the Instructions above under H Drive/From Off campus or an Office Workstation still on "Glory" locate and selct the "Add a Network Place Wizard "and select next.
Select "Choose another network location" then "next."
At "Specify the address of a Web site, network location or FTP site." Select "next."
On the screen you should see "Internet or Network address:" enter in the box:
https://files.gccaz.edu/shared then "next."
You should see a login screen, login with your eGCC (Palette) username and password.
Rename the shortcut if you wish and select "next."
Select "Finish."
In the Explore window you should now see "shared on files.gccaz.edu" as a shortcut under "My Network Places."
Inside this directory you will see a directory called "Courses" all of the courses you are teaching (or as a student are enrolled in) will appear in this directory.

For Macintosh OSX

From the Finder, select "Connect to Server" from the Go menu.
On the screen you should see Connect to Server enter the server address in the box:
https://files.gccaz.edu/shared then select Connect.
In the resulting box titled "[WebDAV] File System Authorization" enter your eGCC (Palette) username and password then select Ok.
A window will be opened displaying the file directories available to you in the shared space.

Old Gecko Shared Space

S:\courses folder is not operational

Users will soon be directed to a page with URL to these directions, right now you will see a 404 error. When faculty login in the new environment, they will see two directories a new S:\Courses directory and their old files will be on S:[OldGeckoShared]\Courses

If you had files on the old Gecko Shared space, you will need to copy the files to the new Courses folder.

When you login to a new eGCC (Palette) workstation, the S: drive will be mapped, you can open your S: drive and you will see courses and top level folders that you have some level of access to and be able to populate these folders with files.

Web Space

All students, faculty and other employees with an eGCC (Palette) account have the ability to publish web pages in the eGCC environment.

To Publish:

See directions (above) for accessing [H:] Drive space. You should see a directory in that space called public.www. Anything you place inside that folder will be accessible on the web.

To View:

Point your browser to the following URL, replacing "ajohnso" with your own eGCC (Palette) username.
http://web.gccaz.edu/~apjohnso/

Course Management Systems

Blackboard

Faculty: To request a Blackboard course please email the *Blackboard Administrator*with the following information:

The semester of the course
The course number
The section number
Whether you also use MIDAS (we can flag them at the same time with the same email request).

Your Bb username will be your Maricopa Enterprise ID, follow the "new user" link on the login page to find this information if you don't already know it. Employee passwords will be the same as your MEMO email password. More information on Bb is located on our web site. To login, to go the Maricopa Blackboard site.

Important: If you are an employee who is also a student, you will be using the same Maricopa Enterprise ID as you would as an employee, follow the faculty/staff link after you select "new user" from the login page if you do not know what your MEID is.

MIDAS

Faculty: To request a MIDAS course please email the MIDAS Administrators with the following information:

The semester of the course
The course number
The section number
Whether you also use Blackboard (we can flag them at the same time with the same email request).

Your MIDAS username and password are the same as your eGCC (Palette) username and password. To access MIDAS go to the web site.

Email

Employee Accounts (includes Adjunct Faculty)

Any employee can request an employee email account called MEMO. If you are a fulltime employee, please call the Helpdesk x53555 x3 or if you are part time or adjunct please request one from your Department Secretary or Supervisor. This account will allow you to receive important GCC and District-wide communication. It is also a prerequisite for obtaining an Faculty account on the Blackboard system.

Student Accounts (can also be used by employees)

From a web interface:

Open your browser and go to https://student.gc.maricopa.edu/ Your login name and password are the same as your eGCC (Palette) username.

From an email client:

If you have a computer in an office, you have a choice of using any email client you wish. If you are accessing your email from a computer in a lab or classroom, you need to use Microsoft Outlook Express so your email will roam so you can view it from any computer you login to on campus. The first time you open Microsoft Outlook Express from a computer in a lab or classroom on campus, you will need to configure your settings.

What you need to know before you configure Outlook Express 6.0

Incoming mail server type: IMAP
Incoming mail server: student.gc.maricopa.edu
Outgoing mail server: student.gc.maricopa.edu
Your eGCC (Palette) Username
Your eGCC (Palette) Password
Your Student Email Address: eGCC_username@student.gc.maricopa.edu

To configure Outlook Express 6.0:

Start Outlook Express.
A setup wizard may be launched. If yes, skip to step 5.
If the setup wizard does not start, Select "Tools" located in the Menu Bar, and select "Accounts..."
Select "Add" then "Mail." The "Internet Connection Wizard" window will appear and will take you through a series of questions.
For your "Display Name," type your name (eg: John Doe). Select "Next."
For your "Internet Email address," type eGCC_username@student.gc.maricopa.edu, replacing eGCC_username with your eGCC (Palette) Username. Select "Next."
For "Email Server Names," select "IMAP" as your Incoming Mail Server's type.
Type student.gc.maricopa.edu as both the Incoming and Outgoing Email Server then "Next."
For "Internet Mail Logon," enter your eGCC (Palette) Username as your Account Name, and your eGCC (Palette) Password for the Password. Uncheck both boxes next to "Remember Password" and "Logon using Secure Password Authentication (SPA)." Select "Next."
At the "Congratulations" message, select "Finish."
Select "Close."
If prompted to populate folders from mail server, click "Yes." If not, double click on your inbox folder and it should be populated with any existing mails.

It is very important that you defined your Incoming Mail Server's type as IMAP. If not, your settings will not work.

To test this account, simply create a new email message (click "New" at the top of the Outlook Express window to do so) and send the email to yourself at your Student Email account. If you receive that message in your Inbox, you're done! If not, start the process over again.

NOTE: The left column of the default Outlook display may include a section labeled Local Mail under which is listed folders (including "Inbox") that are not associated with your Student Mail. To access your Student Mail, click on the student.gc.maricopa.edu heading in the left-hand column. The program may prompt you to create folders for that section before the Inbox for your Student Mail account is added to the display.

If the workstation stalls during tftp boot:

Press the the escape button to continue booting. The workstation will boot to a login screen.
Log in using your eGCC account username and password.
If the workstation will not allow access, call the Helpdesk at 623-845-3555. Please give the building, room and station location to the helpdesk staff.