Introduction. What is "eGCC"?

"eGCC" is the working title we are using to differentiate resources available on the new "gccaz" domain from those available on the current "emp" domain (glory accounts) or previously available on the "acad" domain (gecko" accounts). This information applies to all Employees who use a computer in their office or work area, and access it with a "glory" account. Please note that no "emp" domain" computers have been migrated to the new environment.

Q: How will this be different from the "old environment?"

A: From on campus:

1. You will still be able to access your "palette" H Drive, but the process is slightly different, old drive mappings to Gecko or GCFSx should not be used.
2. Your Palette (eGCC) usernameand password remains the same, and you will still use your glory username/password to log into your office computer. Please note that your MEMO account (for email) and your Maricopa Enterprise ID(for Blackboard and the New Student System) also remain as they were. They are not related to the Palette (eGCC) username and password.
3. The new system has one streamlined area to store files on the network, both shared space and personal space (no need to memorize server names or different passwords).

A: From off campus:

1. It's easier to access your networked files and course folders.
2. Although it is invisible your files and all of GCC's data in gccaz is much more secure and therefore less vulnerable to hackers.

H: Drive - Network Space for storing your personal files

All students and employees have H: Drive personal space on the network. These files can be seen only by you, and they cannot be shared. To access these files follow the directions below.

From an On Campus eGCC Windows Workstation:

1. Select "My Computer" from your desktop or the Start menu.
2. Under Network Drives you will see [H:] This is where your H Drive files are located. Only you have access to these files; they are not shared.

From Off Campus or an Administrative Workstation:

Windows XP

1. Double-click on "My Network Places" which should be located on your desktop.
2. Under the Heading "Network Tasks" on the left side of the "My Network Places" window, select "Add a network place". When the "Add Network Place Wizard" launches, click next.
3. Select "Choose another network location" and click next.
4. You should now be prompted to enter the "Internet or network address:" of the new network place.
   • The first part of the address is: https://files.gccaz.edu/home/
   • The last 3 directories will be related to your Palette (eGCC) username. The first will be the first letter of the username, the second will be the second letter of the username, and the third will be the complete username.
   • For example, if Patrick's username is plovings, he would add "/p/l/plovings" after "home" to get https://files.gccaz.edu/home/p/l/plovings. This complete URL would be what you would enter in the "Internet or Network address:" box.
   • In your case, please change the "/p/l/plovings" to reflect your own username.
   • Click next.
5. You may be prompted to login. Enter your eGCC username and password and click ok.
6. A new shortcut will be created with the name "your_username on files.gccaz.edu". You may rename the shortcut if you wish. Then click next.
7. Select Finish. You may be prompted to login again. Enter your eGCC username and password and click ok if you are.
8. You are finished. From now on, in Windows Explorer under "My Network Places", you should see the shortcut you just created. Simply double-click on this shortcut to gain access to your H: drive data.

Macintosh

1. From the Finder, select "Connect to Server" from the Go menu.
2. The first part of the address is: https://files.gccaz.edu/home/
   • The last 3 directories will be related to your Palette (eGCC) username. The first will be the first letter of the username, the second will be the second letter of the username, and the third will be the complete username.
   • For example, if Patrick's username is plovings, he would add "/p/l/plovings".
   • On the screen you should see "Connect to Server." In this window, please enter the following server address in the text box:
     https://files.gccaz.edu/home/p/l/plovings - Remember to change the "/p/l/plovings" to reflect your own username. Then, select "Connect."
3. In the resulting box titled "[WebDAV] File System Authorization," please enter your eGCC (Palette) username and password then select "Ok."
4. A window will be opened, in which you will see the files in your home directory.

S: Drive - Network Space for Sharing Files with students or other employees

How can I get Shared Network Space? Shared network space can be requested by eGCC users by sending email to palette-request@student.gc.maricopa.eduWe are working on an online tool to automate this process and plan to have it in place for the start of Fall semester.

From an On Campus eGCC Windows Workstation:

1. Select "My Computer" from your desktop or the Start menu.
2. Under Network Drives you will see [S:] This is where your S: Drive files are located. This is where you want to put files you would like to share with other employees or your students.

From Off Campus OR an Administrative Workstation:

Windows XP

1. Follow the Instructions above under H: Drive - Network Space for storing your personal Files | From Off Campus or an Administrative Workstation | Windows XP through step 3 to launch the "Add a Network Place Wizard".
2. Enter https://files.gccaz.edu/shared in the "Internet or network address:" text box then click next.
3. You may be prompted to login. Enter your eGCC username and password and click ok.
4. A new shortcut will be created with the name "shared on files.gccaz.edu." You may rename the shortcut if you wish. Click next.
5. Select Finish. You may be prompted to login again. Enter your eGCC username and password and click ok if you are.
6. You are finished. From now on, in Windows Explorer under "My Network Places", you should see the shortcut you just created. Simply double-click on this shortcut to gain access to your S: drive data.
7. For instructors, course folders are located in the "courses" subdirectory.

Macintosh OSX

1. From the Finder, select "Connect to Server" from the Go menu.
2. On the screen you should see Connect to Server wizard. In the text box, please enter the following server address: https://files.gccaz.edu/shared. Then, select "Connect".
3. In the resulting box titled "[WebDAV] File System Authorization", please enter your eGCC (Palette) username and password then select Ok.
4. A window will be opened displaying the file directories available to you in the shared space.

Where is Gecko?

If you had any web pages published at http://gecko.gc.maricopa.edu/~yourname those pages are no longer active, but can be reactivated.

All of the files you had stored on the Gecko server have been transferred to your new [H:] Drive space. If you have files you would like to appear on the new web server, you will need to relocate them from H:\old_files\public.www to H:\public.www folder in order for them to show up on the new server. See Web Space (below).

Old Gecko Shared Space

S:\courses folder is not operational

Users will soon be directed to a page with URL to these directions, right now you will see a 404 error. When faculty login in the new environment, they will see two directories a new S:\Courses directory and their old files will be on S:[OldGeckoShared]\Courses

If you had files on the old Gecko Shared space, you will need to copy the files to the new Courses folder.

When you login to a new eGCC (Palette) workstation the S: drive will be mapped, you will see courses and top level folders that you have access to.

Web Space

All students, faculty and other employees with an eGCC account have the ability to publish web pages in the eGCC environment.

Gccweb pages

For Windows XP Netware workstations on campus

1. Right-click on "My Network Places" and click on 'Properties'.
2. Right-click on "Local Area Connection" and click on 'Properties'.
   • Check the box next to "Client for Microsoft Networks".
   • Click the 'TCP/IP' section and click on 'Properties'.
   • DNS tab add or ensure the DNS IPs in this order
   • 10.1.50.20. 140.198.33.11, 10.1.50.21.
   • No WINS adjustment needed.
3. Close out the 'Network Places' boxes. Do not restart the computer if prompted.
4. Right click 'My Computer', click on 'Properties'.
   • Click the "Computer Name" tab.
   • Click the "Change" button.
   • Put a unique name in the 'Computer Name' box
   • Make sure the 'Workgroup' radio button is selected and enter 'GC-EMP' as the workgroup name.
   • Click 'OK'. You should see the message "Welcome to GC-EMP workgroup".
   • Restart the computer now.
5. Right-click on 'My Network Places' and select 'Search for Computers'
   • Type in 'gccweb.gccaz.edu', Click 'Search'
   • Double-click the address in the results window.
   • It should prompt you for your 'eGCC/gccaz' username and password.
   • After you are in, right-click on the "www" folder and click on 'Map Network Drive'
   • Select an unused drive letter
   • Click 'OK'.
6. The user now will have access to the 'GCCWeb' folder on the network.

The username and password is the same as the eGCC/GCCAZ username in the format 'GCCAZ\<username>'

Some users will not know their eGCC account info, use Moduser or Helpusers to find usernames and or change passwords.

Instructions for off Campus gccweb access can be found in the attached PDF

To Publish to personal web spaces:

See directions (above) for accessing [H:] Drive space. You should see a directory in that space called public.www. Anything you place inside that folder will be accessible on the web.

To View:

Point your browser to the following URL, replacing "ajohnson" with your own eGCC (Palette) username. For example, if Adam P. Johnson's username is "apjohnso", then the address to his web space would be:

• http://web.gccaz.edu/~apjohnso/

Course Management Systems

Blackboard

Faculty: To request a Blackboard course, please email the Blackboard Administrator with the following information:

1. The semester of the course
2. The course number
3. The section number
4. Whether you also use MIDAS (we can flag them at the same time with the same email request).

Your Blackboard (Bb) username is your Maricopa Enterprise ID. Follow the "New User" link on the login page to find this information if you don't already know it. Employee passwords will be the same as your MEMO email password. More information on Bb is located on our web site. To login, go the Maricopa Blackboard site.

Are you an employee who is also a student? You will be using the same Maricopa Enterprise ID as you would as an employee. Follow the Faculty/Staff link after you select "New User" from the login page if you do not know what your Maricopa Enterprise ID is.

MIDAS

Faculty: To request a MIDAS course please email the MIDAS Administrators with the following information:

1. The semester of the course
2. The course number
3. The section number
4. Whether you also use Blackboard (we can flag them at the same time with the same email request).

Your MIDAS username and password are the same as your eGCC (Palette) username and password. To access MIDAS go to the web site.

Email

Employee (MEMO) Accounts (includes Adjunct Faculty)

This account will allow you to receive important GCC and District-wide communication. It is also a prerequisite for obtaining an Faculty account on the Blackboard system.

Any employee can request an employee email account called MEMO. If you are a full-time employee, please call the Employee Helpdesk at 5-3555 x3. If you are part time or adjunct faculty, please request one from your Department Secretary or Supervisor. The Employee Helpdesk will send a technician to your office to set up your email client for you.

Student Accounts (can also be used by employees)

From a web interface:

Open your browser and go to https://student.gc.maricopa.edu/. Your login name and password are the same as your eGCC (Palette) username.

From an email client:

If you have a computer in an office, you have a choice of using any email client you wish. If you are accessing your email from a computer in a lab or classroom, you need to use Microsoft Outlook Express so you can view your email from any computer you login to on campus. The first time you open Microsoft Outlook Express from a computer in a lab or classroom on campus, you will need to configure your settings.

Settings:

• Incoming mail server type: IMAP
• Incoming mail server: student.gc.maricopa.edu
• Outgoing mail server: student.gc.maricopa.edu
• Your eGCC (Palette) Username
• Your eGCC (Palette) Password
• Your Student Email Address:  palette (eGCC)_username@student.gc.maricopa.edu

To configure Outlook Express 6.0:

1. Start Outlook Express.
2. If no accounts have been configured, the "Internet Connection Wizard" should appear.
   • If the wizard does not start, select "Tools" located in the Menu Bar, and then select "Accounts..."
   • A box called Internet Accounts should appear. In that box, select "Add" then "Mail." The "Internet Connection Wizard" window will appear and will take you through a series of questions.
3. For your "Display Name," type your name (eg: John Doe). Select "Next."
4. For your "Internet Email address," type eGCC_username@student.gc.maricopa.edu, replacing eGCC_username with your eGCC (Palette) Username. Select "Next."
5. For "Email Server Names," select "IMAP" as your Incoming Mail Server's type.
6. Type student.gc.maricopa.edu as both the Incoming and Outgoing Email Server then "Next."
7. For "Internet Mail Logon," enter your eGCC (Palette) Username as your Account Name, and your eGCC (Palette) Password for the Password. Uncheck both boxes next to "Remember Password" and "Logon using Secure Password Authentication (SPA)." Select "Next."
8. At the "Congratulations" message, select "Finish."
9. Select "Close."
10. If prompted to populate folders from mail server, click *"Yes."*If not, double click on your inbox folder called "student.gc.maricopa.edu", and the mailbox should then be populated with any existing mails.

It is very important that you define your Incoming Mail Server's type as IMAP. If not, your settings will not work.

To test this account, simply create a new email message (click "New" at the top of the Outlook Express window to do so) and send the email to yourself at your Student Email account. If you receive that message in your Inbox, you're done! If not, start the process over again.

Handy Hint The left column of the default Outlook display may include a section labeled Local Mail under which is listed folders (including "Inbox") that are not associated with your Student Mail. To access your Student Mail, click on the student.gc.maricopa.edu heading in the left-hand column. The program may prompt you to create folders for that section before the Inbox for your Student Mail account is added to the display.

Mac [QuarkXpress] users

Effective August 14, 2006, the Quark licensing server is moving to the new (eGCC) network environment. You will not have access to Quark after that time until you specify the new server on your computer.

To specify the new server, please do the following:

1. Go to your Applications folder and select [QuarkXpress]
2. Inside that folder, select QLAClient.properties and open the file.
3. Change the number listed under "QLASERVER_HOST =" to 10.1.50.102
4. Click Save
5. Open [QuarkXpress] to make sure it works.

If the workstation stalls during tftp boot:

1. Press the the escape button to continue booting. The workstation will boot to a login screen.
2. Log in using your eGCC account username and password.
3. If the workstation will not allow access, call the Helpdesk at 623-845-3555. Please give the building, room and station location to the helpdesk staff.