Forgotten Password?   You need to call District at 480-731-8999 to have it reset. 

Adjunct Instructors are encouraged to place the number to their Voice Messaging Box on their syllabus for students to contact them.  If you do not have a Voice Mail Box, contact Marla De Soto at marla.desoto@gcmail.maricopa.edu .

The first time you call the Voice Messaging Center, you will be prompted to enter the password you were assigned.  If at anytime you change your password, there will not be a record of the new one.  Should you forget your password, the process of resetting it deletes any messages you may have.

The following instructions will work from any telephone.  You will be prompted to enter your mailbox number before entering your password.

To create or change your personal greeting:

1. Call the District Office Voice Messaging Center at 480-731-8866.  Press # to avoid the message.
2. Key in your five-digit Voice Mailbox number.
3. Key in your password.
4. Press 4.     Press 3.     Press 1.
5. Press 2 to record your personal greeting.  After the tone, record your greeting.
6. Press #.
7. Press 1 to replay your greeting.  If necessary, press star * to re-record your greeting.
8. Press # if you are satisfied.  Press ** to disconnect.

To review messages:

1. Call the District Office Voice Messaging Center at 480-731-8866.  Press # to avoid the message.
2. Key in your five-digit [VoiceMailbox] number.
3. Key in your password.
4. Press 1 to review new messages.
5. Listen to messages.  While listening, you can select the following options:
   1 to rewind (1-1 to rewind to the beginning)
   2 to pause (2 again restarts)
   3 to fast forward (3-3 to forward to the end)
   4 to slow the speed of the message (depress 2 seconds)
   5 to get envelope information
   6 to increase the speed of the message (depress 2 seconds)
   8 to select normal volume
   9 to increase the volume
   # to skip to the next message
   * to cancel message review
6. At the end of the message, select the next instruction:
   4 to replay the message
   5 to get envelope information
   6 to send a copy to another mailbox
   7 to erase the message
   8 to reply (to internal callers only)
   9 to save a message
7. Repeat steps 4 and 5 for each message.
8. Press ** to disconnect.

To create an extended absence greeting:

Note: This will not overwrite your personal greeting.

1. Call the District Office Voice Messaging Center at 480-731-8866.  Press # to avoid the message.
2. Key in your five-digit [VoiceMailbox] number.
3. Key in your password.
4. Press 4.     Press 3.     Press 2.
5. After the tone, record your greeting indicating you will be gone and not checking your messages.
6. Press #.
7. Press 1 to replay your greeting.  If necessary, press star to re-record your greeting.
   Press # if you are satisfied.  Press ** to disconnect. Note:  When you return and call the Voice Messaging Center to receive your messages, you will be prompted to delete the extended absence greeting.  It will then be replaced by your personal greeting.

To change the VMM password:

1. Dial the VM Center at 18866.  (Off-campus 480-731-8866)
2. Enter your password.
3. Press 4 for Personal Options.
4. Press 2 for Administrative Options.
5. Press 1 for Password.
6. Enter new password (minimum of 7 digits).
7. Press ** to disconnect.

Tips

The * Key:    Press * to cancel or backup to the previous menu.  If you make a mistake entering a mailbox number or recording, press *.  Pressing * several times will disconnect you. 

The # Key:    Press # to complete, skip or send.  You can skip personal greetings and introductory prompts by pressing #.  An Extended Absence Greeting, however, cannot be skipped.

Fast Delete:    While reviewing your messages, you may quickly fast forward and delete any unwanted message by pressing 3 3 7.

Instructions for Students:

If your instructor has given you a Voice Mailbox number, you may leave messages by using the following instructions:

1. Dial 480.731.8866 (the [VoiceMail] system for the Maricopa Community Colleges).  Press * if you want to bypass the welcome messages.
2. Enter the 5-digit voice mailbox number for your instructor, or you may dial by name.  To dial by name, enter 1 and then the digits that correspond to the instructor's name.  For example, button 2 is for either A, B, or C.
3. You will be asked to verify the instructor's name.
4. Leave your message.