... Michelle Shivnani - Lead
Amber Medrano - Backup
Jim Daugherty
KC Hundere
Rich Lang
Roger Siggs
Crystie Lopez
h4. *Communication Team Purpose:*
The purpose of the GCIS Communications Team is to improve and enhance communication in following areas:
_sent FROM technology departments:_
* Internal communication between technology support professionals and departments to facilitate workflow
* External communication from tech departments to the users about updates and changes (*issue identified with people disregarding and deleting emails and electronic notices)
* External communication from tech departments to the campus at large for those who are generally interested in technology
_sent TO and received by technology departments:_
* External communication from users to the tech departments about services received and performance satisfaction \[feedback\]
* External communication from users to the tech departments about routine incidents and trouble reports \[regular requests for service\]
* Internal communication between technology departments/professionals to manage incident response
h4. *Meeting Notes:*
* [ComMtg090506]
* [ComMtg052506]
* [ComMtg042006]
* [ComMtg032306]
* [ComMtg030906]
* [ComMtg021706]
* [ComMtg020206] |