... h3. *GCIS COMMUNICATIONS TEAM MEETING*
*Tuesday, September 5, 2006*
*3:00pm*
Amber, Rich, KC, Crystie, Roger S. met in the HT1-115 Conference Room.
*{+}ITEMS DISCUSSED{+}*
Reviewed the issues re: workorder follow-up and the main GCC Help web page - [http://help.gc.maricopa.edu].
The plan
* KC to edit main Help page with verbage from Crystie and Amber
* Amber (and Crystie where feasible) will clean up workorders this week by assigning unassigned workorders and following up with programmers/techs/users to close open/pending workorders
* Amber will draft a note to the campus about viewing workorders at help.gc.maricopa.edu to be sent Thursday night this week
* Amber will draft a note about workorder training for GCIS group for next week; need to pick a date and plan specific purpose and format of training
* Amber and Crystie will draft a note to Roger B. and Dorene about workorder status meeting format and implementation - what works for them and how are they doing it?
Other items
* Roger S. added to the Com Team
* CTC questions about the date of next meeting; need to prepare a handout for that meeting
*{+}FOLLOW-UP ITEMS FOR FUTURE MEETINGS{+}*
External Communication Measures
* Update Messages and Newsletters
* Events
* Incident Resolution/Questions & Issues
Internal Communication Measures
* Documentation and the Wiki
* Communication Tools
* Teamwork Dynamics |