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h1. GCIS Communication Team Meetings


h4. *Team Members:*

Michelle Shivnani - Lead
Amber Medrano - Backup
Jim Daugherty
KC Hundere
Rich Lang
Roger Siggs
Crystie Lopez

h4. *Communication Team Purpose:*

The purpose of the GCIS Communications Team is to improve and enhance communication in following areas:

_sent FROM technology departments:_
* Internal communication between technology support professionals and departments to facilitate workflow
* External communication from tech departments to the users about updates and changes (*issue identified with people disregarding and deleting emails and electronic notices)
* External communication from tech departments to the campus at large for those who are generally interested in technology

_sent TO and received by technology departments:_
* External communication from users to the tech departments about services received and performance satisfaction \[feedback\]
* External communication from users to the tech departments about routine incidents and trouble reports \[regular requests for service\]
* Internal communication between technology departments/professionals to manage incident response

h4. *Meeting Notes:*

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